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We love our customers and want to make sure your oil change experience is fast, friendly and simple. Every customer deserves the best, and you will no longer need a membership program to take advantage of our services or receive special offers. We are saying farewell to the VIP program for new customers, but current VIP members can still redeem their loyalty points and enjoy the current benefits of the program listed in the VIP brochure. There will be more to come about enhanced service offerings, deals, and improved reminders for all of our loyal customers soon.

Frequently Asked Questions

The VIP program was a way for us to reward loyal Take 5 customers, but we discovered that it was complicated and took customers a long time to earn enough visits to redeem perks. Since we want your oil change experience to be fast, friendly and simple - our customer perks program should be easy to use as well. In the future you won’t need a membership program to receive special offers from Take 5, but we are still honoring VIP perks for current customers who have earned loyalty points.

All current VIP customers may continue to redeem their VIP perks as long as they remain an active in the VIP program by getting a premium oil change at any Take 5 Oil Change location every six months.

You will still be able to see your vehicle’s service history in the VIP portal by logging-in.

We will continue to offer roadside assistance coverage to active VIP members who signed up for roadside assistance. It will continue until the end of its six month term as outlined in the terms. You can find the date your 6-month term expires on the email that was sent from Nation Safe Drivers ( You can continue to call Nation Safe Drivers for 24-hour emergency roadside assistance at 866-330-0760, or if you have questions about a claim you can call 888-684-9327.

Yes. Engine warranties from Castrol and Mobil1 are available to all customers by filling out the following forms:

Castrol Warranty
If you have any questions on Castrol, please contact the Castrol at 1-800-462-0835 or

Mobil1 Warranty
If you have any questions on Mobil1, please contact 1-800-Ask-Mobil (1-800-275-6624).